Terms & Conditions
1. Service Provider
Tasty Trips Japan is operated by Aki Noda, a Kyoto Prefectural Governor Registered Travel Agency (No. 3-1109). By using our website and services, you agree to these Terms & Conditions.
- Address: 75-12 Nishino Hitsugawa-cho, Yamashina-ku, Kyoto, 607-8357, Japan
- Phone: +81-90-9887-0629
- Email: tastytripsjapan@gmail.com
2. Our Services
We arrange private guided tours, cultural experiences and bespoke journeys in Japan, including guides, vehicles, accommodation, restaurants, tickets and other services. All services are subject to availability.
3. Prices and Additional Charges
Prices are as shown on the relevant tour page or in your personalised proposal. Costs not included in the tour, such as personal expenses, entrance fees or meals not listed, are your responsibility. Please see Booking & Payment for details.
4. Booking Confirmation and Payment
Your booking is confirmed once we have confirmed it to you in writing and the required payment has been received. For deposit and payment timing, please see our Booking & Payment page.
5. Service Delivery
We will deliver the services described in your confirmed itinerary. Please follow your guide’s instructions for safety and let us know in advance about any dietary needs, allergies, mobility needs or medical conditions.
6. Changes to Services
We will always do our best to accommodate changes to your itinerary, subject to availability. Any change fees or cancellation fees charged by suppliers as a result of a change are your responsibility. If we need to adjust part of your itinerary, we will offer a suitable alternative wherever possible.
7. Supplier Arrangements
Many services are provided by independent suppliers such as guides, drivers, hotels, restaurants and venues. Their own terms may apply to those services, and we will let you know of any that affect you.
8. Unforeseen Circumstances
Events beyond our reasonable control, such as severe weather, typhoons, earthquakes, natural disasters, transport disruption, government restrictions, guide illness or vehicle problems, may affect your trip. We will first look for an alternative guide, provider or schedule. For how refunds and travel credit are handled, please see our Cancellation Policy.
9. Cancellations and Refunds
For details regarding cancellation fees and refunds, please see our Cancellation Policy.
10. Liability
We take reasonable care in arranging and delivering your services. We are not responsible for loss, damage or extra costs caused by circumstances beyond our reasonable control, or by the acts of third parties that we could not reasonably have prevented. Our liability is limited to the amount you paid for the affected service, except where Japanese law provides otherwise.
11. Travel Insurance
We strongly recommend travel insurance covering trip cancellation, interruption, medical expenses and other unexpected events. We are not responsible for non-refundable flights, accommodation, transportation or other personal expenses arising from circumstances beyond our reasonable control.
12. Governing Law
These terms are governed by the laws of Japan. Any dispute shall be subject to the exclusive jurisdiction of the Kyoto District Court.
13. Contact
Questions about these terms? Contact us at tastytripsjapan@gmail.com.